AVISO
Si tienes una queja, primero contacta al departamento de servicio al cliente de:
Servicio Uniteller
A 1.800.456.3492
Si aun sigues teniendo una queja sin resolver respecto a tu envío de dinero en los siguientes estados, por favor dirige tu queja a:
Alaska
Solo para residentes de Alaska:
Si su problema no ha sido resuelto por UniTeller Service, Inc. (1.800.495.5674), envíe una queja formal a la División de Banca y Valores del Estado de Alaska.
Por favor, descargue el formulario aquí.
Envíe los formularios de quejas formales con documentos de respaldo a:
División de Banca y Valores PO Box 110807 Juneau, AK 99811-08077
Si es residente de Alaska y tiene preguntas sobre quejas formales, envíenos un correo electrónico a [email protected] o llame al Nueve Cero Siete Cuatro Seis Cinco Dos Cinco Dos Uno
Arkansas
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201
1.800.981.4429
California
Department of Financial Protection and Innovation
Si tines dudas sobre cualquiera de las actividades de transmisión de dinero puedes comunicarte con el Departamento de Protección e Innovación Financiera de California (OFPI) a su número de teléfono gratuito, 1-866-275-2677,
enviar un correo electrónico a [email protected], o por correo postal a el Department of Financial Protection and Innovation Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.
Colorado
Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202
1.303.894.7575
1.877.695.0465
District of Columbia
District of Columbia Department of Insurance, Securities, & Banking
1.202.727.8000
Illinois
Illinois Department of Financial and Professional Regulation
1.888.473.4858
Indiana
Indiana Department of Financial Institutions
1.317.232.3955
1.800.382.4880 (IN Only)
Maine
Maine Bureau of Consumer Credit Protection
1.207.624.8527
1.800.332.8529 (ME Only)
Maryland
Maryland Office of the Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202
1.888.784.0136
1.410.230.6077
Michigan
Michigan Department of Insurance & Financial Services
1.877.999.6442
Mississippi
Mississippi Department of Banking & Consumer Finance
1.800.844.2499
Montana
Para clientes ubicados en Montana, comunícate directamente con uLink.
New York
New York Department of Financial Services
Consumer Services Division
One State Street
New York, NY 10004-1417
1.877.226.5697
North Carolina
North Carolina Office of the Commissioner of Banks
1.800.874.9791
1.919.733.3016
North Dakota
North Dakota Department of Financial Institutions
1.701.328.9933
Oregon
Oregon Division of Financial Regulation
1.866.814.9710 (OR Only)
1.503.378.4140
Pennsylvania
Pennsylvania Department of Banking and Securities
1.717.787.1854
1.800.722.2657
Puerto Rico
Puerto Rico Office of Commissioner of Financial Institutions
1.800.981.7711
Rhode Island
Rhode Island Dept. of Bus. Regulation – Div. of Banking
1.401.462.9500
South Carolina
Para clientes ubicados en South Carolina, comunícate directamente con uLink.
Tennessee
Tennessee Department of Financial Institutions
1.800.778.4215
Texas
Texas Department of Banking
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1.877.276.5554 (toll free)
US Virgin Islands
US Virgin Islands Division of Banking
1.340.774.7166
Vermont
Vermont Department of Financial Regulation
1.888.568.4547
Virginia
Virginia Bureau of Financial Institutions
1.804.371.9657
1.800.552.7945 (VA Only)
West Virginia
West Virginia Division of Financial Institutions
1.304.558.2294