NOTICE
If you have a complaint, first contact the consumer service division at:
Servicio Uniteller
At 1.800.456.3492
If you still have an unresolved complaint regarding our activities in the following states, please direct your complaint to:
Alaska
For Alaska Residents Only:
If your issue is unresolved by Servicio UniTeller, Inc. (1.800.495.5674), please submit formal complaints with the State of Alaska,
Division of Banking & Securities.
Please download the form here.
Submit formal complaint forms with supporting documents:
Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at [email protected] or call Nine Zero Seven Four Six Five Two Five Two One
Arkansas
Arkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201
1.800.981.4429
California
Department of Financial Protection and Innovation
If you have complaints with respect to any aspect of the money transmission, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number,
1-866-275-2677, by email at [email protected], or by mail at the Department of Financial Protection and Innovation Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.
Colorado
Colorado Division of Banking
1560 Broadway, Ste. 975
Denver, Colorado 80202
1.303.894.7575
1.877.695.0465
District of Columbia
District of Columbia Department of Insurance, Securities, & Banking
1.202.727.8000
Illinois
Illinois Department of Financial and Professional Regulation
1.888.473.4858
Indiana
Indiana Department of Financial Institutions
1.317.232.3955
1.800.382.4880 (IN Only)
Maine
Maine Bureau of Consumer Credit Protection
1.207.624.8527
1.800.332.8529 (ME Only)
Maryland
Maryland Office of the Commissioner of Financial Regulation
Attention: Complaint Unit
500 North Calvert Street, Suite 402
Baltimore, MD 21202
1.888.784.0136
1.410.230.6077
Michigan
Michigan Department of Insurance & Financial Services
1.877.999.6442
Mississippi
Mississippi Department of Banking & Consumer Finance
1.800.844.2499
Montana
For consumers located in Montana, please contact uLink directly
New York
New York Department of Financial Services
Consumer Services Division
One State Street
New York, NY 10004-1417
1.877.226.5697
North Carolina
North Carolina Office of the Commissioner of Banks
1.800.874.9791
1.919.733.3016
North Dakota
North Dakota Department of Financial Institutions
1.701.328.9933
Oregon
Oregon Division of Financial Regulation
1.866.814.9710 (OR Only)
1.503.378.4140
Pennsylvania
Pennsylvania Department of Banking and Securities
1.717.787.1854
1.800.722.2657
Puerto Rico
Puerto Rico Office of Commissioner of Financial Institutions
1.800.981.7711
Rhode Island
Rhode Island Dept. of Bus. Regulation – Div. of Banking
1.401.462.9500
South Carolina
For consumers located in South Carolina, please contact Ulink directly
Tennessee
Tennessee Department of Financial Institutions
1.800.778.4215
Texas
Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705
1.877.276.5554 (toll free)
US Virgin Islands
US Virgin Islands Division of Banking
1.340.774.7166
Vermont
Vermont Department of Financial Regulation
1.888.568.4547
Virginia
Virginia Bureau of Financial Institutions
1.804.371.9657
1.800.552.7945 (VA Only)
West Virgnia
West Virginia Division of Financial Institutions
1.304.558.2294
